TMC AI Home2026-03-19T13:51:09+11:00
Ted AI agent New Zealand
Jess AI Agent New Zealand

24/7 AI Receptionist & Phone Call Answering Service

Sounds natural, handles bookings, transfers complex calls to our New Zealand team. Set up in under 30 minutes!

  • Try it out – Call Ted to test and speak with Ted, our Conversational AI mascot

TMC – Trusted since 1974. New Zealand based and Operated.

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Businesses Serviced
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Phone Calls Handled Per Annum
Why Choose tmc-ai?

The reassurance of real people, the automation of AI

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Workshop Brainstorming

Trusted in communication since 1974, we’re innovating with Conversational AI for businesses today.

Our conversational AI handles inbound and outbound calls with natural, human-like dialogue so smooth, you’ll forget it’s not a person.

What is Conversational AI?

It’s more than tech. It’s tech with personality.
Powered by deep learning and large language models, our AI agents:

  • Hold natural, flowing conversations

  • Offer insights and guidance

  • Learn and improve with every interaction

50 Plus Years Experience
50+

Years Experience

24/7
24/7

Call Management

Plans from $35 per month with 7 DAY FREE TRIAL.

Or for a tailored quote, book your FREE consultation with one of our expert consultants.

  • Reduce Staffing Costs

  • Take up to 10,000 calls simultaneously

  • Setup in 30mins & Go Live same day

Key Questions about Conversational AI

Does the AI offer multi lingual options?2026-02-12T10:44:03+11:00

Yes, our BOT will perform whatever you need in almost any language.

Can it transfer calls to my team?2026-02-12T10:44:26+11:00

Yes, cold or warm transfers, depending on your preference.

Can it manage bookings?2026-02-12T10:44:44+11:00

Yes, via API integration with your booking software, or by sending appointment details directly.

What if it can’t answer a question?2026-02-12T10:45:06+11:00

It logs the call, sends a transcript to your team, or transfers to a nominated person in your team. It’s your choice. Alternatively, transfer the caller to our call centre.

How long does setup take?2026-02-12T10:45:30+11:00

Less than 30 minutes for standard services. You can go live the same day.

Can it handle multiple calls at once?2026-02-12T10:45:44+11:00

Yes, up to 10,000 simultaneous calls. No missed enquiries, even during peak times.

Want to hear how natural it sounds? Take a moment to listen to our AI agent in action.

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Partnering with tmc-ai is a no brainer!

What sets Us Apart

Businesses that already value professional services can’t afford gaps in their customer communications, but not every call justifies a human response.

  • Routine calls (bookings, FAQs, directions, admin) drain staff time.
  • Peaks and after-hours create missed opportunities, even with live answering in place.
  • Customers expect both instant responses and human empathy when it matters.

TMC-AI’s promise: “Never miss a call. AI handles the routine, our people handle the rest.”

With tmc-ai, choose to get varying degrees of support, backed by a live Kiwi call centre!

Traditional human answering
Smart, conversational AI agents
Or a powerful combination of both
Real People, Real Experience
  • Our in-house team is available 24/7. No outsourcing. No awkward handovers.

AI + Human Integration
  • Routine tasks? AI handles them. Complex queries? Our live team steps in. Together, they deliver seamless support.

Here for the long haul
  • We’re not a startup – we’re a stable, experienced partner you can rely on.

Tech-Agnostic Approach
  • We are unbiased toward the use of any specific tech to solve a business problem. There is no one-size-fits-all.

Augmented Solutions
  • Whether AI-led, human-led or hybrid, our services integrate smoothly into your operations.

Never Miss a Call
  • Our team is on standby for when your customers need a human! No gaps or missed opportunities.

Ted calling on Mobile

Hear it for Yourself!

Request a call back from Ted

Fill in our Web Enquiry Form and Ted, our dedicated tmc-ai agent will call you back.

Ted calling on Mobile

Ready to Stop Missing Calls?

Book your FREE consultation with one of our expert consultants.

Explore how conversational AI can work for your business and get a tailored quote to match.

Or view our pricing plans, including FREE 7 DAY TRIAL

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